Know which vendors actually perform.
Every completed job adds evidence: response time, completion time, cost efficiency, quality, callbacks, and tenant satisfaction. Dispatch turns that history into a scorecard your team can actually use.
Pricing, performance, and the truth about callbacks
Use the scorecard to support routing decisions with evidence instead of habit.
Competitive RFQs
Send eligible work to multiple qualified vendors, keep every quote attached to the work order, and compare before awarding the job.
Vendor scorecards
Every vendor builds a measurable record across response time, completion time, cost efficiency, quality, callback rate, and tenant satisfaction.
Tenant satisfaction
A one-click rating in the completion email feeds the work order and the vendor's quality signal, without requiring the tenant to log in or complete a survey.
Side-by-side comparison
Compare vendors directly before deciding who should receive the next job.
Callback & repeat-issue tracking
See re-visits and recurring problems clearly, so a low bid that turns into three trips stops looking like a bargain.
Confidence-aware scoring
Low-sample vendors are flagged, so one unusually good or bad job does not masquerade as a reliable trend.
Better coordination without starting over.
Your vendor relationships already carry years of operational knowledge. Dispatch is designed to work with that network, not replace it. Keep the vendors you trust, introduce competition where it makes sense, and build a clearer record of who responds, completes work reliably, and resolves the issue the first time.
- Keep the vendor relationships you've already built
- Competitive RFQs only where they make sense
- Performance compared on actual work-order outcomes
Strong vendors should benefit from better visibility.
Dispatch isn't designed to turn every job into a race to the lowest bid. Vendors who respond consistently, communicate clearly, complete work reliably, and avoid callbacks build a performance record that helps them earn more of the work that fits.
An operating layer, not another migration.
Dispatch sits alongside the systems and workflows already running your business. It adds maintenance coordination and vendor intelligence without requiring you to replace your broader property-management or accounting platform.