Your in-house crews, fully in the loop.
Most property management companies run internal maintenance crews and external vendor networks. Dispatch coordinates both in one flow, a core difference from tools built only for outside vendors.
In-house and outside work shouldn't live in two different worlds.
When internal crews and external vendors are managed separately, you lose the one view that matters: what's getting done, by whom, and how well. Dispatch puts them in the same operational picture so you can route, track, and hold everyone to the same bar.
- One queue and one source of truth across crews and vendors
- Decisions based on the whole operation, not a partial view
- Less duplicated effort, fewer dropped handoffs
Real field tools, not a desktop workflow on a small screen
Mobile work queue
Technicians can see assigned work, current status, and the next job from a phone, without needing a separate desktop workflow.
Arrive with context
Review the tenant's description and photos before walking in, then open one-tap Google Maps navigation to the property.
Parts and receipt capture
Log truck-stock parts separately from purchased parts and attach receipt photos while the job is still fresh.
Work-order messaging
Technicians can communicate with the tenant from the field while the conversation stays attached to the work order.
Grab Work
A technician already onsite can claim another open job at the same property or take over a teammate's not-yet-started ticket. The reassignment is visible and the right people are notified automatically.
Capacity in view
Use technician availability, skills, licensing, and current workload to make better routing decisions without overloading the same person.
If the right technician is already at the property, Dispatch helps turn one trip into two completed jobs instead of two separate truck rolls.